Concierge - House Concepts


Beach District is a new neighborhood in Vancouver, a complete community and a year-round destination. Vancouver House is not only an architectural breakthrough, but the active core of a new waterfront neighbourhood called the "Beach District". Why is it called the Beach District? It’s because you’re one block off the beach and one block off Vancouver’s famed Seawall, the world’s longest uninterrupted waterfront path which extends for kilometres around the Downtown peninsula, connecting Olympic Village to Yaletown, the West End and Stanley Park.

701-1408 Howe Street
701-1431 Continental Street

Monday to Friday 6:00AM – 8:00PM
Saturday and Sunday 7:00AM – 4:00PM

Contact Us:
Call: 604-566-8980
Text: 604-991-3935


How do I book a class?

Don’t miss a beat – learn the basics of booking, cancelling and reserving a spot in class.

  1. Create an account.

  2. Purchase a Class Series or Monthly Unlimited Membership.

  3. Select a studio.

  4. Pick a class.

  5. Reserve your spot.

When do classes open for booking?

Classes open for booking one week in advance of the class. Walk-ins are welcome, but in order to ensure your spot, we highly recommend booking in advance.

Do Class Series Expire?

All Class Series have an expiration date. Give us a call if you haven’t been able to use them.

1 Week Unlimited

30 Day Expiry

1 Class Series

14 Day Expiry

5 Class Series

30 Day Expiry

10 Class Series

3 Month Expiry

20 Class Series

5 Month Expiry

30 Class Series

6 Month Expiry

50 Class Series

8 Month Expiry

How do I cancel a class?

If you need to cancel your class, please do so 12 hours in advance. If you do not cancel your class in time, you will be charged for it. House Guests on Monthly Unlimited Memberships will be charged $20 for a missed class. You can cancel by logging into your account, by calling House at 604-566-8980 or texting us at 604 992-3935.

How does the waitlist work?

Full House? Add yourself to the waitlist. Here’s how our waitlist works: As spots open up, we will automatically add you into the class, and you can cancel your reservation up to 12 hours before the start of class. Be sure to cancel your waitlist spot if you no longer wish to attend. If a spot becomes available within 2 hours of the start of class, we will call you to confirm before we book you in. If we aren’t able to reach you, you will not be booked or charged for the class. If the class remains full, your series will go back onto your account and you will not be charged.

When do I have to arrive for class?

Unclaimed spots are released five minutes before class, so be sure to sign-in before then. If it is your first time, please arrive fifteen minutes before class so we can show you around and ensure you are properly set up for your class.

What if I’m late?

We know life can get in the way. We’re happy to bring you into class up to 5 minutes after start-time, as long as it is not your first time in the studio. All first-time guests are required to arrive 15 minutes before class starts in order to get set up properly.

Can I sign others up for class, too?

Our online booking service only permits two bookings per single account, but we are always here to help. Give us a call if you want to book your friend. For group bookings, send us an email

Are your classes open to beginners?

All House Concepts classes are suitable for all fitness and skill levels. If it is your first time, just let your coach know (they will be sure to help you out). Our coaches are available after class to answer any questions you may have.

What types of class packages can I purchase?

You can choose to purchase monthly memberships for a set number of classes per month, or class series packages for 5, 10, 20 or 50 classes. We also offer Monthly Unlimited Memberships. You can also purchase sessions with one of our Private Trainers. Learn more about our packages & memberships.

Do you offer private classes?

We would love to host you and your team for a private class. Please email to inquire.

Do you offer corporate rates?

Contact for corporate rate inquiries

Is there parking available?

Street parking is available throughout the Beach District and surrounding area (try Howe Street, Pacific and Beach Avenue). Limited paid-underground parking is available.

Do you offer refunds?

Class credits, water and food items are final sale and cannot be returned for a refund. Regular priced retail items can be returned or exchanged within 14 days of purchase. All refunds will be issued in the form of payment used at time of purchase.

How old do I have to be to take a class at HOUSE?

Anyone over the age of fourteen is welcome to sign up for classes. Please note that If you are under eighteen, you will have to sign up in person and bring a parent or guardian along to your first class.

Do you have change rooms and showers?

House Concepts is equipped with spacious change rooms, each fully equipped with lockers, showers, towels, hair dryers, and an extensive collection of personal hygiene products.

What do I need to bring for class?

Be sure to wear breathable athletic clothing and comfortable socks and shoes, and don’t forget your reusable water bottle. If you’re taking a class at Butterfly Boxing, reusable hand wraps are required and are available for purchase at the front desk. Socks are required for all classes in Guest House. Other than that, we’ve got you covered.

Can I take a class if I’m pregnant?

Check with your doctor before signing up for any athletic class if you are pregnant. If you are advised that it is safe for you to attend, we ask that you let your coach know before class begins. Please remember that pregnant women should not take heated classes of any kind.

Can I take a class if I have an existing injury?

Please check with your doctor if our classes are safe for you to participate in with your injury. If you do choose to attend, we ask that you let your instructor know about your injury before class starts, and feel free to rest or modify accordingly.

As a welcomed guest in our HOUSE, please be mindful of our House Rules:

  1. Come prepared: We recommend wearing comfortable, athletic shoes to all House Concepts classes.

  2. Early is on time. Try to arrive 15 minutes before class, and let us know if you’re running late.

  3. Don’t be a no-show. Please cancel your booking at least 12 hours in advance.

  4. Fresh is best. Respect all House Guests and ensure you are regularly laundering your workout clothes between classes.

  5. Leave your phone in your locker. We don’t allow phones in the studios under any circumstance. If you need to be reached in case of an emergency, let the Front of House team know.

  6. Push past your perceived limits and uncover your potential. This is an open invitation to elevate your whole self.

Butterfly Boxing

Dress The Part:Boxing gloves are complementary, while hand-wraps are available for purchase upon check-in for class. We require all boxers to wear gloves and wraps for protection. If you have your own gloves and wraps, feel free to bring them. As with all House classes, we recommend lightweight, form-fitting athletic clothing. Wear supportive, comfortable athletic shoes and bring a refillable water bottle (we have filtered refill stations, plus water available for purchase).

Set The Stage:If this is your first time at Butterfly Boxing, let your coach know ahead of start-time so they can give you an overview of the class, the punches, and wrap you up.

Basecamp Athletics

Dress The Part:All equipment for Basecamp classes will be provided. As with all House classes, we recommend lightweight, form-fitting athletic clothing. Wear supportive, comfortable athletic shoes and bring a refillable water bottle (we have filtered refill stations, plus water available for purchase).

Set The Stage:Arriving early ensures you and your coach will have enough time to get your space set up properly for your training session. With a diverse array of equipment used in Basecamp, it’s important to familiarize yourself with the space, listen to instruction, and prep before you begin.

Guest House

Dress The Part:All classes at Guest House require sticky socks for floor work (no shoes required – socks are available for purchase at the front desk upon check-in). All other equipment will be provided.

Set The Stage:Arriving early ensures you and your coach will have enough time to get your space set up properly for class, as well as giving you enough time to leave the day behind and focus on centering around your breath.

Our Health & Safety Measures

Your safety is our top priority. We have protocols in place to keep our guests, teams, and coaches safe.

Limited Contact: We have contactless forms of payment options available at Concierge. Touchless hand sanitizer is available throughout the studios and common areas. Touchless water refill stations are also available

Cleaning: Our Back of House team is on-site to ensure the cleanliness of House Concepts is maintained to the highest standard. All equipment and high-touch surfaces are disinfected after every class, in addition to our regular cleaning program.

Equipment: Boxing gloves and yoga mats that are provided for classes are sanitized with antibacterial fabric spray and dried on an accessory dryer for 24 hours between use.